Dwelling upon the power of AI, Data, and CRM, the latest Commerce Cloud innovations are set to enable businesses to utilize digital platforms and technologies for enhancing their sales processes, customer service interactions, and marketing strategies. These features come in the form of embedded apps and integrations that aim to help businesses create a seamless […]
One of Salesforce’s biggest events, Connections 23, was held in Chicago last week. As evident from Salesforce’s recent announcements, AI took center stage at the event. Two significant revelations were made for the Marketing and Commerce business, revolving around their slogan: AI+CRM+Data=customer success. HIC Global Solutions was proud to attend the event and witness the […]