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Salesforce Summer ‘23 Release: Things You Should Know

Salesforce Summer ‘23 Release: Things You Should Know

 Salesforce releases often generate excitement in the Salesforce community as users eagerly anticipate the new capabilities and tools they can leverage to enhance their business processes. So, rejoicing the users, Salesforce has announced the Summer 23 Release dates. Head over to the link to know the key dates and preview information on what to expect […]

Team HIC Canada - April 14, 2023
5 New Marketing Cloud Features From Spring ‘23 Release

5 New Marketing Cloud Features From Spring ‘23 Release

Today technology has become an indispensable tool for optimizing operations and boosting productivity. However, sometimes businesses can go overboard with technology, leading to vendor sprawl – an overwhelming amount of disparate technology solutions. The result is a jumbled mess of apps and silos that can hinder business growth. The ideal solution is to consolidate your […]

Team HIC Canada - April 3, 2023
How to Select the Right App from Salesforce AppExchange

How to Select the Right App from Salesforce AppExchange

Salesforce AppExchange is a treasure trove of apps that can help you customize and enhance your Salesforce experience. With over 5,000 apps to choose from, there’s an app for almost everything you need – from data cleansing and document generation to marketing automation and project management. With so many providers and features available for a […]

Team HIC Canada - March 24, 2023
Salesforce announces New Integration User Licenses: Initial 5 free and Additionals at low costs

Salesforce announces New Integration User Licenses: Initial 5 free and Additionals at low costs

Salesforce has recently released a new type of user license, the Salesforce Integration User license, designed particularly for system-to-system integrations. This license only provides API access, meaning that users assigned this license type cannot access the instance’s functionality or data through the user interface. Permission sets based on Salesforce Integration APIs should be used alongside […]

Team HIC Canada - March 17, 2023
Salesforce’s Einstein GPT: The Future of AI-Generated Content in CRM

Salesforce’s Einstein GPT: The Future of AI-Generated Content in CRM

Einstein GPT is a breakthrough solution in the world of CRM, as it is the first generative AI CRM platform designed specifically to unlock the power of generative AI in CRM. By integrating cutting-edge generative AI technology into the Salesforce CRM, users can easily and quickly create AI-generated content for every aspect of their interactions, […]

Team HIC Canada - March 10, 2023
Maximizing Salesforce ROI with HIC’s Five Best Practices

Maximizing Salesforce ROI with HIC’s Five Best Practices

The importance of maximizing ROI for Salesforce implementation is huge. For any business, it is essential to ensure that your investment in Salesforce is paying off and delivering the expected results. By focusing on maximizing ROI, you can identify areas where improvements can be made and make necessary changes to optimize your Salesforce implementation. Whether […]

Team HIC Canada - March 7, 2023
5 Factors that Affect the Cost and Success of Salesforce Implementation

5 Factors that Affect the Cost and Success of Salesforce Implementation

Cost estimation is an essential aspect of Salesforce implementation that helps organizations stay on budget, optimize resources, and plan for the future. With a detailed understanding of the factors that impact costs, organizations can make informed decisions about what elements of the project to focus on first, what resources to allocate to each task, and […]

Team HIC Canada - February 24, 2023
5 Proven Strategies to Boost Sales in 2023

5 Proven Strategies to Boost Sales in 2023

Salesforce recently released its annual State of Sales report. This report provides an in-depth analysis of the sales trends and challenges that businesses are currently facing. The findings of the report also reveal a poor revenue growth in sales last year. While the year 2023 casts gloomy expectations, sales teams are now needed to reimagine […]

Team HIC Canada - February 13, 2023

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