Salesforce has released the key dates for the upcoming Winter’24 Release, and the pre-org release has gone live already. Pre-org release updates play a crucial role in preparing users for the upcoming release.These updates provide users with an opportunity to familiarize themselves with the new features and functionalities that will be introduced in the actual […]
The countdown to Dreamforce 2023 has begun! The gala event holds a special place in Salesforce as it is the most epic amalgamation of new announcements, product innovations, certifications, and networking.This year, HIC Global Solutions is flying to San Francisco to witness the excitement unfold in person. And, As the Salesforce community prepares for the […]
Dwelling upon the power of AI, Data, and CRM, the latest Commerce Cloud innovations are set to enable businesses to utilize digital platforms and technologies for enhancing their sales processes, customer service interactions, and marketing strategies. These features come in the form of embedded apps and integrations that aim to help businesses create a seamless […]
Salesforce user adoption is essentially the extent to which customers include the platform for their each day tasks. It additionally suggests how nicely your Salesforce implementation associate has tailor-made the CRM to meet the organization’s special needs. When your organization invests in Salesforce, there’s a shared excitement about the potential it holds for driving business […]
The introduction of Sales GPT and Service GPT by Salesforce represents a major breakthrough in the realm of AI-powered tools for sales and service operations. These cutting-edge solutions leverage the power of natural language processing (NLP) and machine learning to transform how businesses engage with their customers, optimize processes, and drive revenue growth. Most importantly, […]
With the evolving technology and customer expectations, Banks recognize the value of personalized experiences and are investing in solutions that can meet the evolving demands of their customers. Salesforce’s Financial Services Cloud provides the banking sector providing with the necessary tools to drive personalization and enhance customer experiences by leveraging the power of AI, Data, […]
Salesforce introduced Salesforce Starter for Indian SMEs to leverage the power of a world-leading CRM platform, previously available mostly to larger enterprises, to effectively manage sales, service marketing, and improve business outcomes. As SMBs hold their significance as drivers of the Indian economy, the custom CRM, designed specifically for them, will accentuate their potential to […]
Salesforce’s recent announcements around AI CRM and Data have been revolutionizing businesses across various industries. Right from its integration with Google Cloud to unlock the power of AI, CRM, and Data in business to incorporating them into Field Service Operations, it seems Salesforce is determined to help businesses navigate tech transformations and the inflationary crisis […]
